Industries · Healthcare
Healthcare software built around real operational needs.
We design and build the systems behind pharmacies, telemedicine services and health startups: ordering portals, fulfilment and shipment tracking, provider and partner portals, and the integrations that tie them together.
Who we work with
Teams whose operations have outgrown spreadsheets, inboxes and off-the-shelf tools that almost fit.
- 01
Healthcare startups
Founders turning a clinical or operational idea into a working product that people can use and investors can see.
- MVP scoped to the workflow that matters first
- Patient, provider or partner portals
- A codebase that can grow after launch
- 02
Pharmacies
Retail, specialty and compounding pharmacies, and pharmaceutical operators who supply clinics and partner businesses.
- B2B ordering with client-specific catalogues and pricing
- Order approval, invoicing and fulfilment tracking
- Reporting across clients, products and carriers
- 03
Telemedicine companies
Virtual care services that depend on fast hand-offs between consultation, prescription, pharmacy and delivery.
- Order and shipment visibility for patients and partners
- Connections to pharmacy, shipping and payment systems
- Operational dashboards for the care team
- 04
Healthcare operators
Clinics, labs, distributors and health businesses that need a custom tool for one specific, painful workflow.
- Internal tools and admin dashboards
- Role-based access for staff and partners
- Automation for repetitive back-office work
The problems we usually find
Most healthcare teams don't need more software. They need the software they have to work together.
- 01
Fragmented workflows
Orders arrive by email, phone and spreadsheet, then get re-keyed into another system before anyone can act on them.
- 02
Manual approvals and paperwork
Approvals, invoices and order confirmations are prepared by hand, which slows fulfilment and invites errors.
- 03
Disconnected systems
Pharmacy, shipping, billing and CRM tools each hold part of the picture, and none of them talk to each other.
- 04
No operational visibility
Nobody can see, in one place, which orders are stuck, which shipments are late, or which clients need attention.
- 05
Ordering that doesn't fit B2B
Partner clinics and businesses need their own catalogue, pricing tiers and minimum quantities, not a consumer checkout.
- 06
Tools that can't change
Off-the-shelf software forces the team to work around it, and every workaround adds another manual step.
What we build
Each project starts from one workflow and the people who run it, then grows from there.
- 01
Custom healthcare software
Operational systems shaped around your workflow, from intake to fulfilment, instead of the other way round.
- 02
B2B ordering portals
Private portals where partner clinics and companies order from their own catalogue, with pricing tiers, quantity rules and order history.
- 03
Pharmacy operations systems
Admin dashboards for catalogue management, order approval, automatic invoicing and status updates.
- 04
Patient and provider portals
Secure, role-based portals that give each person exactly the information and actions they need.
- 05
Shipment visibility
Carrier tracking pulled into one dashboard, with delayed and exception shipments surfaced before customers ask.
- 06
API and systems integration
Connections between your pharmacy, shipping, payment, CRM and reporting tools, so data is entered once.
- 07
Practical AI automation
Document intake, order triage and summaries that save staff time, always with a person reviewing anything clinical.
Healthcare work
Two systems we designed and built for a US telemedicine pharmacy.
- Client projectHealthcare · Pharmacy
SupplySync
Built for a US 503B compounding and telemedicine pharmacy
A private operations platform for a compounding pharmacy: B2B ordering, fulfilment, inventory, compliance records, controlled documents and an audit trail in one admin.
- B2B ordering portal
- Order approval and invoicing
- Fulfilment and shipping
- Inventory and suppliers
- Client projectHealthcare · Logistics
TrackEase
Built for a US telemedicine pharmacy
A shipment analytics dashboard for a pharmacy's carrier account: tracking, urgent issues, client and carrier analytics, financials and exports in one place.
- Track and investigate shipments
- Urgent issues first
- Client analytics
- Carrier and financial analytics
How we deliver
Small, working releases from the first weeks, so your team can use the system and shape what comes next.
- 01
Discovery
We map the workflow with the people who run it: who does what, where data comes from, and where time is lost.
- 02
Design
User flows, wireframes and interface design for every role, tested with your team before anything is built.
- 03
Engineering
We build the product in small releases with role-based access, audit-friendly records and automated tests.
- 04
Integration
We connect the systems you already rely on, such as carriers, payments and pharmacy tools, through their APIs.
- 05
Deployment
We launch on infrastructure suited to your data and requirements, with monitoring and backups in place.
- 06
Ongoing improvement
After launch we keep improving the product as your operations, volumes and partners change.
Security, privacy and compliance
Healthcare software handles sensitive information, so we treat privacy as a design requirement from the first conversation. We build to the requirements your compliance team sets; we don't hold healthcare certifications ourselves, and we'll tell you plainly what is and isn't in scope.
- 01
Access by role
Every user sees and does only what their role allows, with separate admin, staff and partner access.
- 02
Data minimisation
We collect and store only the data a workflow needs, and keep sensitive fields out of logs and analytics.
- 03
Encryption and hosting
Data is encrypted in transit, and we choose hosting and database providers to suit your data and agreements.
- 04
Traceable actions
Key actions such as approvals and status changes are recorded, so you can see who did what and when.
- 05
Compliance scoping
If a project involves protected health information, we agree on the obligations up front, including vendor agreements such as BAAs where they're needed.
- 06
Human review
AI features assist your staff; they never make clinical decisions or act on patient care without a person approving.
Questions from healthcare teams
Yes. We've built a private B2B ordering platform and a shipment analytics dashboard for a telemedicine pharmacy, covering client-specific catalogues, pricing tiers, order approval, invoicing and carrier tracking.
Compliance depends on how a system is hosted, configured and operated, not only on its code. We build to the requirements your compliance team defines, use access controls and encryption, and scope any protected health information with you before development, including vendor agreements where needed. We don't claim certifications we don't hold.
Usually, if they offer an API or a reliable export. We regularly connect shipping carriers, payment providers, CRMs and databases. We'll check your specific systems during discovery and tell you what's possible before you commit.
With the one workflow your product can't exist without. We help you scope a first release around it, design and build it, and leave you with a codebase that can grow, rather than a prototype you'll have to rewrite.
Only where it's appropriate and agreed with you. We use AI for operational tasks such as document intake, order triage and summaries, keep a person in the loop for anything clinical, and choose providers and settings that suit your data requirements.
Yes. Often the fastest win is to add a portal, an integration or an automation around the system you already have. We'll review it with you and recommend the smallest change that solves the problem.
Related services
- Custom Software DevelopmentOperational systems, dashboards and internal tools.
- Digital Product DevelopmentMVPs, portals and SaaS products for founders.
- API & Systems IntegrationConnect pharmacy, shipping, payment and CRM tools.
- AI Workflow AutomationAutomate repetitive back-office work, with human review.
- UI/UX DesignResearch, flows and interfaces for every role.
Tell us about the workflow that slows you down.
Share what you're building or the process you want to fix. We'll reply with practical next steps, usually within one business day.