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Client project · Healthcare · Pharmacy

SupplySync

A private operations platform for a compounding pharmacy: B2B ordering, fulfilment, inventory, compliance records, controlled documents and an audit trail in one admin.

Project overview

Built for
A US 503B compounding and telemedicine pharmacy
Sector
Healthcare · Pharmacy
Year
2025–2026
Status
In use, still evolving
Services
UI/UX Design, Custom Software, API & Systems Integration
Technology
Next.js, React, Tailwind CSS, MongoDB, EasyPost API

The challenge

The pharmacy supplied clinics and partner companies whose orders arrived through several channels and were processed by hand. Each client needed its own catalogue and pricing, orders had to be approved, invoiced, packed and shipped, and the team also had to keep licences, standard operating procedures and records ready for inspection.

Our approach

We started with a focused ordering portal: client companies sign in, see only the products and prices agreed with them, and place bulk orders that the pharmacy approves. Once the team relied on it daily, we grew it step by step around their operations, adding fulfilment, inventory, shipping, compliance and documents to the same admin so that every part of the work lives in one place.

What we built

  • 01

    B2B ordering portal

    Invite-only access for client companies, with client-specific catalogues, price lists, pricing tiers and minimum order rules.

  • 02

    Order approval and invoicing

    Orders move through approval, fulfilment and shipping with clear statuses, sequential order numbers and automatically generated invoices.

  • 03

    Fulfilment and shipping

    Partial fulfilment, packing documents and shipment updates, with carrier labels and tracking through an EasyPost integration.

  • 04

    Inventory and suppliers

    Drug catalogue, stock and supplier records maintained by the pharmacy team in the same admin.

  • 05

    Compliance and licences

    Licences, registrations, certifications and insurance with expiry dates, flagging gaps and upcoming renewals before they lapse.

  • 06

    Controlled documents

    Standard operating procedures with an approval process and version history, so one version is in force at a time.

  • 07

    Audit trail

    Recorded changes are listed newest first and can't be edited or deleted, ready to show during an inspection.

  • 08

    Roles, search and alerts

    Role-based access for admins and client users, permission-aware search across the platform, and alerts for the team.

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