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AI & Automation

Useful AI inside the software you already have.

We add practical AI capabilities to existing products and internal systems, such as smarter search, summaries, classification and document processing, without rebuilding what already works.

Who it's for

  • 01

    Software companies

    Product teams that want AI features their customers will actually use, not a demo bolted onto the side.

  • 02

    Operations teams

    Businesses whose staff read, sort and summarise large amounts of text, documents or messages every day.

  • 03

    Legacy systems

    Companies with established systems that can't be replaced but would benefit from AI around them.

What we integrate

  • 01

    Search and question answering

    Search that understands meaning, and answers drawn from your own documents and data, with sources.

  • 02

    Summaries and drafting

    Summaries of long records, threads and documents, and first drafts for staff to review and send.

  • 03

    Classification and extraction

    Sorting incoming requests, tagging records and pulling structured fields out of documents and emails.

  • 04

    In-product assistants

    Assistants inside your product that help users find information and complete tasks.

  • 05

    Model selection

    The right model and provider for each task, balancing quality, speed, cost and data requirements.

  • 06

    Safeguards

    Guardrails, human review steps, usage limits and logging so AI features behave predictably.

How we work

  1. 01

    Find the use case

    We identify tasks where AI saves real time or improves quality, and where it shouldn't be used.

  2. 02

    Prototype

    We test the approach on your real data and measure whether the results are good enough.

  3. 03

    Integrate

    We build the feature into your product or system, with safeguards and fallbacks.

  4. 04

    Measure and tune

    We monitor quality and cost after launch and improve prompts, data and models over time.

AI integration questions

  • No. Most AI features connect to existing systems through APIs, so we can add them without replacing what you have.

  • We choose per task from providers such as Anthropic, OpenAI and Google, and open models where they fit, based on quality, cost and how your data must be handled.

  • We agree what data the AI may see, prefer providers and settings that don't train on your data, and keep sensitive information out of prompts where it isn't needed.

  • We design for it: answers cite sources, uncertain cases go to a person, and anything consequential needs human approval.

Where could AI help your team or product?

Tell us about your product and the tasks that take the most time. We'll tell you honestly where AI fits.

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